This system is for pre-booking only. All options selected are subject to confirmation by the hotel within an average period of 24 hours.
For budget purposes, the amount contemplated only represents the total of the pre-booked stay through the website, which will always be subject to confirmation.
Payment can be made through entity and reference, bank transfer, Paypal, Credit or Debit Card or Mbway, with a 50% payment of the total amount presented.
The reservation is only considered valid after receipt of proof of payment sent by the customer and subsequent confirmation by the hotel's reservations department.
All extra services will be budgeted separately and paid on the day of check-in or on another date to be agreed with the customer, through a payment method also to be agreed with the customer.
Prices for bathing/shaving/hygiene procedures may be subject to change depending on the behavior and condition of the animal.
As a rule, the current campaigns only apply to stays at the hotel and do not extend to extra services selected by the customer.
If you have any questions or do not fulfill all the mandatory pre-booking requirements (for example any vaccine or deworming) please contact us so that we can advise you in the best way possible.
All extra services will be budgeted separately and paid on the day of check-in or on another day to be agreed with the customer, through a payment method also to be agreed with the customer.