Privacy Policy

1. Introduction

We are committed to respecting data privacy and confidentiality.
that are made available to you and therefore in this Privacy Policy you will find information on how they are treated in accordance with the General Data Protection Regulation. We have adopted administrative and technological measures to comply with the new General Data Protection Regulation.

The use of this website is governed by the terms and conditions indicated below and which the user undertakes to respect in full. The user must not use this website if he does not agree with these terms and conditions.

2 - Your consent

By using our website and platforms, you agree to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected are fundamentally intended to respond to requests for information and contact, contractual management, the provision of services and the communication of changes to the products and services subscribed, and may, however, with your consent, also be used. in the dissemination of new products and services and news about the company, in carrying out evaluation surveys and in legally obligatory information actions.

4 - What personal data is collected?

Normally, the personal data collected is limited to the Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other data necessary for the provision of products or services may be collected.

Additionally, when emails are sent, statistical data are collected that make it possible to know the behavior of each subscriber in relation to the email received.

5 - How are personal data collected?

In general, personal data is collected when subscribing to one of our products or services, and some of the personal data are mandatory for the provision of the service.

We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application as a partner or collaborator, for website operations and management, for fraud prevention and to maintain a record of your contact details.

We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that are unrelated to those purposes for which they were initially collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Data of minors

The website is not aimed at minors under 16 years of age, so we ask that these minors do not use the website and do not provide us with personal data through it.

7 - Sensitive data

We expressly request that you do not send us and do not make us aware of any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, relating to health or data relating to a natural person's sex life or sexual orientation. Such personal data will be deleted immediately.

8 - What is the retention period for personal data?

It is worth mentioning that the personal data you provide us will be kept for a maximum period of ten years.

However, in certain cases we may keep the data for longer periods, namely when the Law so imposes.

9 - Right of access, rectification and updating of data

Under the terms of the applicable legislation, you, as data subject, are guaranteed the right, at any time, to access your personal data, request its correction or addition, oppose the processing of data, with the exception of strictly necessary to provide the service and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.

You can request any of the actions mentioned above through our contact page on the website, using the most convenient and accessible means to your needs, establishing communication with us through our address, telephone or email present in the link:

Contacts

If you ask us to delete some of your personal data or its entirety, some of the services requested may not be provided to you, keeping the personal data necessary for the fulfillment of your legal obligations.

We reserve the right to request access to identifying elements of the author of the order in order to prove their identity.

10 - Disclosure of information to third parties

We do not sell or trade your data.

Within the scope of your activity, we may use third parties to provide certain services, which may imply access by these entities to personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing on these entities to put in place the appropriate technical and organizational measures to prevent any illicit processing of data and to ensure its availability, integrity and confidentiality.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, namely when they prove necessary for the resolution of disputes related to invoicing and for activities related to the protection of public safety, defense and security. of the State and the prevention, investigation or detection of criminal offences.

11 - Security

Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.

In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the strict standards, ensuring the security of personal data that are communicated to us, not being able to use such data for any purposes other than those defined in the contract. , nor correlate them with other data that are available.

We warn that the data that circulates on the Internet are not fully protected against possible deviations, and the communication of access passwords, passwords, confidential codes and any sensitive information is carried out under your entire responsibility.

12 - Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.

This website uses cookies to help determine the usefulness, interest and number of visits to the website, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

The use of cookies by this site will always presuppose your prior consent.

The cookies we use:

PHPSESSID: cookie that allows the website to respond to any action the User performs on the website, such as completing an inquiry form. The website will not function properly if this cookie is not used.

xms_user: cookie used by backoffice users. The website works correctly if this cookie is not used.

__utma, __utmb, __utmc, __utmz: Cookies __ utmz starting with "__utm" enable the function of analytics software. This software helps analyze website visitors and provide anonymous information such as browsers used, return visitors and response to marketing activities.

__atuvc: The _atuvc cookie is created and read by the website's JavaScript that allows the sharing of content on social networks "AddThis".

All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see what cookies were created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers.
Note, however, that by disabling cookies, you may partially or totally affect your browsing experience on the website.

Google Analytics Opt-out Browser

To provide visitors with greater choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Extra does not prevent information from being sent to the website itself or to other web analytics services. Learn more about the Google Analytics Brower Opt-out Extra.

13 - Links to third-party websites

The links on this website may lead to other websites. We are not responsible for, endorse or in any way endorse or endorse the content of these websites, or the websites linked to or referred to therein.

14 - Changes to the privacy policy

We reserve the right to modify this privacy policy at any time, so we advise you to consult it regularly.
All changes will take effect immediately upon posting on the website.
If you object to changes to our privacy policy, shall cease using our services, including the website.

15 - General provisions

We are not responsible for damages resulting from viruses that may infect the user's computer or network, or other assets, as a result of accessing our website with the transfer of its contents to the user's computer or network.

16 - Contacts, doubts and questions

If you have any questions or concerns, or if you wish to update, delete or change any personal information we hold relating to you, or if you have a concern about how we handle any privacy issue, please visit our contact page on the website using the most convenient and accessible means to your needs, establishing communication with us through our address, telephone or e-mail present in the link:

Contacts